Support Services
Our Support Services team keeps your business operations running smoothly 24/7. From Cloud Hosting, Application Maintenance, Helpdesk Support, Monitoring and Troubleshooting, to Customer Support services such as Multilingual Assistance and Dedicated German Customer Support, we provide reliable, real-time assistance. Our expert teams based in Windhoek, Namibia and Accra, Ghana ensure your technology and customer operations remain efficient, secure, and future-ready.
Technical Support
Integrate our Technical Support teams into your on site support teams or other global teams to create robust Support operations including 24/7 “follow the sun” scenarios.
Data Digitization
Convert your mountains of scanned but analogue data into a digital form – extracting text, images, table data. Enabling you to further use these data in scenarios like machine learning, data analysis, business intelligence, or knowledge discovery!
Technologies
Our Support Services are powered by certified engineers and technicians who work seamlessly with your teams to deliver reliable, real-time assistance. From infrastructure to customer support, we apply the latest technologies to ensure your operations remain efficient, secure, and future-ready.
Cloud Hosting & Infrastructure
AWS | Azure | GCP | Oracle Cloud | VMware | Cisco
Application Maintenance & Support
WordPress | Odoo | Dynamics | SAP | SharePoint
Monitoring & Troubleshooting
Nagios | Zabbix | Splunk | Datadog
Customer Support Platforms
Zendesk | Freshdesk | Intercom | LiveChat | Multilingual Support Tools
How We Work
By having a pool of talented preinterviewed/prevetted engineers across all skill sets, we can quickly staff your projects and get to delivery faster and at scale.
Meet Us
Start a discussion with us about your requirements. We are always eager to meet new people.